Conditions of Sale
Venue Terms and Conditions
- Health and Safety
2.1 Whilst visiting The Christmas Experience, the Visitor must comply with any health and safety measures put in place by The Christmas Experience and the Visitor is required to inform The Christmas Experience staff immediately in the event of any incident occurring on the premises which causes any personal injury or damage to property which could give rise to personal injury.
2.2 From time to time The Christmas Experience staff may draw the Visitors’ attention to particular health and safety procedures that have been put in place for the protection of Visitors and to which Visitors must adhere.
- Visitors’ Conduct
3.1 Visitors are required to observe the following prohibitions while at The Christmas Experience:
- Dogs must be kept on the leads at all times;
- Visitors must stay on the lit paths at all times;
- No access to any area of The Christmas Experience other than areas designated for access by Visitors;
- No use of illegal drugs is permitted anywhere on the The Christmas Experience site.
Only alcohol bought on the premises can be consumed at The Christmas Experience.
3.2 The Christmas Experience reserves to right to refuse entry to or expel any Visitor who fails to observe the prohibitions in condition 3.1, or whom The Christmas Experience considers likely to affect the safety or enjoyment of any other Visitor or member of staff.
4.1 Visitors must keep their personal belongings with them at all times and The Christmas Experience accepts no responsibility for loss, theft or damage to any personal belongings brought into The Christmas Experience by the Visitor.
- The Christmas Experience’s Obligations
5.1 Visitors are reminded that from time to time parts of The Christmas Experience may be closed and certain exhibits may be removed for maintenance or for technical reasons.
5.2 The Christmas Experience will use its reasonable endeavours to be open and operational during published opening hours but reserves the right to close on any given day, whether for security or any other reason, without notice. In the event of such closure, any Tickets purchased for the day of closure will be exchanged or refunded by The Christmas Experience. This will be the total amount of compensation payable. The visitor’s statutory rights are not affected.
- Governing Law
6.1 This contract is governed by and interpreted in accordance with English law and the parties agree to the exclusive jurisdiction of the English courts in respect of any dispute.