Box office: 0113 376 0318

Open Air Ice Skating

New for 2019!

Open Daily from 10am from 22 November – 5 January

Celebrate the festive season this winter at the brand-new open-air ice rink, opening for 6 magical weeks at Lotherton’s Christmas Experience!

Soak up the festive atmosphere as you skate with your loved ones, surrounded by fairy lights with the smell of Christmas in the air.

Whether you glide around gracefully or simply scramble around like Bambi, our ice rink is the ultimate experience for all the family, no matter your age or ability

Prices

  • Adult £12.50
  • Child £9.50
  • Family £38
  • Child 4 and under – free

 

Prices & Booking

Need to know more?

Check out the frequently asked questions below.

I have booked online… what happens next?

You will receive a confirmation email with your unique QR code which will be scanned by a member of staff on arrival to the rink so we can provide with you skates and access onsite. You can bring this email as confirmation on your phone, tablet or printed.

Can I change my booking?

Please contact the box office on 0113 376 0318 who will be able to advise on exchanges, please allow 48 hours prior to your booking.

I haven’t received my ticket?

Please check your spam mailbox as our email may have gone there. Not there? Please email our customer service team on boxoffice@leeds.gov.uk and we will assist you or call on 0113 376 0318.

How long is the session on the ice for?

Sessions last for 45min on the ice and 15min for skate exchange and session change. Please arrive at the Skate Exchange 30 minutes before your session time to allow ample time to put your skates on and store belongings.

When should I arrive?

Please arrive at the Skate Exchange 30 minutes before your session time to get ready to take to the ice and store belongings.

Is skate hired included?

Skate hired is included.

Can I bring my own skates?

Skate Hire is included in the ticket price. You are able to provide your own skates if preferred. Arena Group is not responsible for your skates, shoes or property when skating at our rinks. There is no reduction in price if you bring your own skates.

What are your skate sizes?

Our skate sizes go from size J8 to size14.

How old do you have to be to Skate on the Rink?

To skate on our rinks you have to be at least 3 years old.

Skaters aged between 3 and 10 are classed as children and must be accompanied by an adult (18+) on the ice. Children between 10-12 years of age must be accompanied at the site with adults who are watching at all times. A ratio of 1 adult to 5 children will be accepted. You can skate on our rink up to any age, although you are responsible for skating safely and it is not recommended for anyone with serious illness, heart conditions or pregnant mothers to be.

What should I wear?

We recommend wrapping up in warm outdoor clothing and please wear gloves. On all outdoor ice rinks there is a risk of getting wet as there is surface water or if you fall over and have any contact with the surface of the ice rink.

What if the ice is wet?

The rink is prepared for changing weather conditions. It is still safe to skate on the ice during rain and snow, this does not affect the ability to skate on the rink

Should I pre-book a session or can I turn up on the day?

We recommend that all sessions are pre-booked online to avoid disappointment and avoid queues on site at busy periods. Tickets can be printed at home from the online system. This will guarantee your selected session time. There is a box office on site which is open daily, although will have varying lengths of queue at peak times. Tickets can be purchased for future sessions at the box office in addition to the website.

Can I book a Skate aid?

Due to health and safety we have a limited number of skate aid penguins available per session, which can be booked on a first come, first served basis on site at the ice rink. They are £5 each to hire. PLEASE NOTE – These are limited in number and availability at the rink, subject to business levels and we cannot guarantee their availability.

Do you have skate marshalls?

Our Ice Skate Marshalls are on the ice rink to monitor safe skating and will assist when possible if you are a novice.

When is the best time for me to skate?

Please refer to opening times. It is usually quieter during the weekday sessions, but please be aware that occasionally Mon-Fri 11am-3pm we may have a school group skating, maximum of 60 kids per

Will I get wet when skating on the rink?

On all outdoor ice rinks there is a risk of getting wet, if you fall over and have any contact with the surface of the ice rink. As the rinks are open-air, rain or snow is also a possibility so please wrap up warm in appropriate outdoor clothing, with hats, gloves and scarves! It is still safe to skate on the ice during rain and snow and this does not affect the ability to skate on the rink.

Is there a spectator area?

Yes, the rink is open sided and non-skaters can stand to the side of the rinks.

Do I have to pay to be a spectator?

No, this is an open area.

If I cannot make it to my booked session, will I get a refund?

Unfortunately, we cannot offer any refunds for non-attendance. Where it is possible, we will try to accommodate you in another session, with 48 hours advanced notice. Please contact the box office on 0113 376 0318, to arrange but note this will be subject to availability and ticket category and is not guaranteed.

If the weather is poor, will I be able to skate?

Usually the outdoor ice rink is open in all weathers. Our advanced cooling equipment keeps the rinks frozen and operational in most weather conditions. In the unlikely event that extreme weather conditions force us to close the rink we will arrange for you to book into an alternative session. Our manager will make this decision in the interests of your safety. No refunds will be given.

Can I skate on Christmas Day, Boxing Day or New Year’s Day?

Unfortunately, we are closed on Christmas Day, Boxing Day and New Year’s Day but we are open all other days shown on our website.

Is there wheelchair access?

Yes, the ice rink is fully accessible for wheelchair users.

If you are skating with someone who has a disability, please contact us before you session on hello@toweroflondonicerink.co.uk

I have further questions that have not been answered here…

Please see below contacts for further queries:

Ticket related questions:       0113 376 0318 

Ice Rink related questions:    hello@ARENA-ICE.COM